Estate Agency Tips: Managing Your Clients

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Perhaps you run a real estate business and you have a lot of clients. Business is booming and calls are flooding in every second. There’s a barrage of questions you need to answer. The commitments are stifling you and you’re on the brink of a nervous breakdown. Don’t sweat it too much. Your business obviously has grown, which is a good thing, but it hasn’t adjusted to its new size to meet the new number of clients and commitments it has. Here are a few things to set right:

Hire more staff
Don’t go greedy, thinking more staff will reduce the profit you’re making. If your clients aren’t handled properly, they’d leave you. You need to have enough staff to attend to their needs promptly and professionally. Hiring more staff could even help your business grow more. Especially when you have a talented team on deck. The new people coming on board probably have unique skills and experiences they’d use to take your business to unprecedented levels.

Work with a schedule
As responsibilities and commitments increase, it becomes more expedient to prioritise and schedule. You cannot afford to do things haphazardly anymore. Else, you’d be heading for a ditch. Create a to-do list, prioritise your activities daily and keep an eye on your schedule. That way, you reduce the possibility of forgetting meetings and appointments with important clients and prospects.

Automate certain processes
This is the information age. A website could make a lot of difference and save you valuable time. Don’t be averse to modern technology, it’s your friend. Create a website where clients can get certain information they’d have called for. Where they might be able to place orders. A good website even makes your business look more professional and legitimate, so don’t shy away from it.

Fola